Privacy Policy

Effective Date: 25/07/2025

At Caeliora Fragrances, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to safeguard it. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you visit our website or make a purchase:

Personal Identification Information: Name, email address, phone number, and shipping information.
Payment Information: Credit/debit card information, billing address.
Device Information: IP address, browser type, device type, and other technical details about your device and usage of our website.
Cookies and Tracking Information: We use cookies to enhance your experience on our site and to track usage patterns.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To process orders and fulfill your purchases.
To improve our website and services, providing a more personalized experience.
To send order updates, promotional offers, or other communications related to your interests.
To detect and prevent fraudulent activities.
To comply with legal obligations.

3. Data Security

We take reasonable precautions to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website uses encryption technology (SSL) to safeguard your financial and personal information during transmission. However, no method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers to fulfill your order, process payments, or provide customer service. These third parties are obligated to maintain the confidentiality of your information and are not allowed to use it for any other purposes.

We may also disclose your information if required by law, such as in response to a subpoena or court order.

5. Your Rights and Choices

You have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct or update any inaccurate or incomplete personal information.
Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
Opt-Out: You can opt-out of receiving promotional emails or other marketing communications by clicking the unsubscribe link at the bottom of our emails or contacting us directly.

6. Cookies

Our website uses cookies to enhance your browsing experience and analyze usage patterns. You can control cookie settings through your browser, including blocking or deleting cookies. However, doing so may affect your experience on our website.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal data from a child under the age of 18, we will delete that information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.